To view the latest products sold by Masters with recalls, follow these steps. Log into your Masters account at https://store.mastersrx.com/signIn.htm Click on Recalls in the main navigation On the recalls page you’ll find recent recalls listed by the date that the recalls were announced. For more recall information, click the…
After you log in, click “My Account” in the top right corner and select “DSCSA Traceability Report”. On the DSCSA Traceability Report page, select an Account # and date range. (You must do this to run a report.) If you have multiple accounts with Masters, use the drop down under…
When you’re finished adding products, click the blue “VIEW CART” button at the top of the screen. Confirm your selections by clicking the green “Proceed To Checkout” button. Review your order and click the orange “Place Order” button to complete your purchase. Your order will be confirmed by a message…
You received an email to the default email address on file from the sender noreply@okta.com STEP 1 Follow the link in the email to activate your Masters account with Okta and use multi-factor authentication to sign into your store account. STEP 2 Note: If you did not receive the email,…
We realize email might not be the easiest method for verifying your account, which is why we offer multiple methods of authentication to best suit your workflow. If you’d like to use SMS, a phone call, or the Okta application, use the steps below to set it up. STEP 1…
Multi-Factor Authentication (MFA) is the new industry standard for protecting customers and businesses from fraud and identity theft. As of February 03, 2024, Masters will be using MFA for our store’s login. What this means for you is as of 2/3/24, when you login to the store, you will also…
Go to store.MastersRx.com and click the “Login” button. On the following sign in page, enter your username and click “Next”. On the verify with your password screen, click “Forgot password” underneath the “Verify” button. The system will show you the email address on file. Click “Send me an email” to…
Tracking numbers for all open invoices can be found under the “Tracking #” column.
Click on the yellow “Add” button to add a new ACH payment method.
All open orders will be displayed on the follow page.
